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FIX THE SUBJECT

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About Fix The Subject

A production floor built for other people’s deadlines.

Fix The Subject is an image and video post-production partner for creative agencies, photography studios and e-commerce teams. Nine years, a 22-strong production team, and a single job: make your output look like your output.

Retouchers reviewing a shoot on calibrated displays
Our story

Why Fix The Subject exists.

Agencies rarely have a retouching problem. They have a capacity problem. A campaign lands, a catalogue drops, a client moves a deadline — and the studio that was comfortable on Monday is three days behind by Thursday.

Fix The Subject was built for exactly that gap: a standing production line an agency can turn on without hiring, training or explaining its house style twice. We document the spec once, and every batch after that matches it.

Nine years later the same principle runs the floor. We are not a marketplace of freelancers and we do not route work to whoever is free. Named editors, a written style guide per client, and an internal QA pass before anything leaves.

Our mission

A result-driven e-commerce post-production and desktop publishing service that exists to help your business grow and succeed online.

Our vision

Connecting people, businesses and communities to a better future through global commerce technology and services.

Production capability

What the floor can absorb.

Capacity is the reason agencies call, so we state it plainly rather than leaving it to a sales call.

Clients served
350+ brands

Agencies, studios and e-commerce teams since 2016.

Team
22+ editors

Retouchers, clipping specialists, colourists and video editors.

Typical delivery
24–48 hours

Depending on quantity, complexity and quality requirements.

Disciplines
15 services

Image editing, video post and creative production support.

The partnership model

We work as your studio, not as a vendor.

White-label by default

Output arrives unbranded, in your file naming, ready to forward to your client.

Documented style guides

Your spec is written down once and applied to every batch that follows.

A named contact

One person who knows the account — not a shared inbox and a ticket number.

NDA as standard

Signed before files move, with secure handling and six months’ free storage.

The team

Who works on your files.

Twenty-two people, organised by discipline rather than by queue. Editors are assigned to accounts and stay on them, so your spec lives with the people applying it.

Cut-out & masking

The largest group on the floor. Hand-drawn paths, hair and transparency masking, and the volume that sits behind most catalogue work.

Retouching

Beauty, portrait and product finishing. Frequency separation and dodge-and-burn specialists who work at 100% rather than at fit-to-screen.

Colour

Correction, restoration and reference matching. The people who make forty frames shot across three days read as one session.

Video post

Editors and colourists cutting, grading and versioning product, campaign and social video alongside the image floor.

Who you will deal with

The people behind the account.

Named production contacts, organised by discipline. Every account is introduced to the person who will run it before the first batch moves.

Aran Whitfield, Chief Executive at Fix The Subject

Aran Whitfield

Chief Executive

Mira Sandoval, Co-Founder at Fix The Subject

Mira Sandoval

Co-Founder

Daniel Okafor, Chief Operating Officer at Fix The Subject

Daniel Okafor

Chief Operating Officer

Leila Haddad, Marketing at Fix The Subject

Leila Haddad

Marketing

Tomas Berg, Client Relationship Manager at Fix The Subject

Tomas Berg

Client Relationship Manager

Priya Raman, Production Lead at Fix The Subject

Priya Raman

Production Lead

Your account has a name attached to it.

Every client gets a named production contact who knows the spec, the history and the deadline pattern — not a shared inbox and a ticket number. Editors are assigned to accounts and stay on them, which is why batch fifty still matches batch one.

Why Fix The Subject

What working with us actually looks like.

Reliable workflow

A named contact, a documented spec per client and a predictable 24–48 hour cycle.

Clear pricing

Per-image rates that scale with volume, quoted per account after a test batch.

Support that answers

Overlapping cover across North American, European and Asian hours.

Secure file handling

NDA on request, white-label output and free storage for up to six months.

Work with the floor, not a marketplace.

Send a recent job and the volume you expect. We will come back with a rate, a turnaround and a named contact.